User Interface

ID #1085

I am trying to open a recent casefile ... getting a message that says the file is unreadable.

Question:

I am trying to open a recent casefile that I was just working on, but I am now getting a message that says the file is unreadable. What can I do?

Answer:

If the file is unreadable, an error occurred during the most recent file save.  If you have AutoBackup turned on, you may be able to go into the Temp folder inside the HVE folder and locate a recently saved version of that case.  Only the last 10 or so backup files are saved in this folder, so if it has been a long time since you last worked on the file it may not available.  Version 9.10 contains a more robust case file saving routine that helps to prevent case file corruption issues. 

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Last update: 2012-12-28 01:29
Author: edccorp
Revision: 1.0

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